Overview

Job Summary:

We are looking for a highly skilled Zuora CPQ Technical Lead to drive design and implementation of quote-to-cash solutions within Telecom/Satcom BSS/OSS ecosystems. The role will focus on complex product catalog, pricing, and quoting processes, enabling scalable subscription and usage-based billing models integrated with downstream billing and OSS systems.

Responsibilities

Key Responsibilities:

Zuora CPQ Product Catalog

- Lead end-to-end design and implementation of Zuora CPQ (Salesforce CPQ / Zuora Quotes)
- Build and manage complex product catalogs, rate plans, pricing models, and bundles
- Configure:
- Subscription offerings (recurring, usage-based, hybrid)
- Discounting models, promotions, and pricing rules
- Amendments (upgrades, downgrades, renewals)

- Optimize quote-to-order lifecycle

Telecom / Satcom Domain Alignment

- Translate telecom requirements into CPQ solutions:
- Bundled offerings (voice, data, satellite capacity, IoT services)
- Tiered pricing, usage-based pricing, volume discounts
- Multi-service subscription models

- Handle enterprise/wholesale scenarios:

- Contract-based pricing
- Long-term agreements and SLAs

- Align CPQ flows with prepaid/postpaid business models

BSS/OSS Integration

- Integrate CPQ with:
- CRM (Salesforce / Amdocs / Siebel)
- Billing (Zuora Billing)
- OSS/provisioning systems
- ERP (SAP / Oracle)

- Design API-based and event-driven integrations
- Ensure seamless handoff from quote order billing provisioning

Customization Development

- Extend CPQ capabilities using:
- Apex, Visualforce / Lightning (for Salesforce-based CPQ)
- Zuora APIs and custom logic

- Implement validation rules, workflows, and automation
- Work with middleware tools (MuleSoft, Boomi, etc.) for orchestration

Technical Leadership

- Lead a team of developers/consultants for CPQ implementations
- Define architecture and ensure best practices in CPQ design




- Conduct solution design reviews and code reviews
- Collaborate with product owners, architects, and business teams

Performance Optimization

- Optimize CPQ performance for:
- High-volume quoting scenarios
- Complex product configurations

- Improve usability and reduce quote generation time
- Ensure scalability for telecom-grade workloads

Testing Deployment

- Lead SIT/UAT, regression testing, and deployments
- Ensure data consistency between CPQ and billing systems
- Support release cycles and CI/CD pipelines

Requirements

Required Skills Qualifications:

Core Technical Skills

- Robust experience in Zuora CPQ / Zuora Quotes (mandatory)
- Hands-on experience with:
- Salesforce CPQ (preferred in integrated environments)
- Zuora Billing integration

- Strong knowledge of:

- Product catalog modeling
- Pricing and discounting logic
- Subscription lifecycle (create/amend/renew/cancel)

Integration Development

- Experience with:
- REST/SOAP APIs
- Middleware (MuleSoft, Dell Boomi, Informatica)

- Programming knowledge:

- Apex / Java / JavaScript

- Experience with data modeling and transformation

Domain Expertise

- 8-10 years in Telecom / Satcom BSS/OSS
- Strong understanding of:
- Telecom / Satcom product structures and bundling
- Usage-based pricing and charging
- Order management and provisioning flows

Leadership Soft Skills

- Proven experience leading teams (510 members)
- Strong communication and stakeholder management
- Ability to translate complex business requirements into scalable CPQ solutions

Preferred Qualifications:

- Zuora CPQ / Zuora Billing certifications
- Salesforce certifications (Sales Cloud / CPQ Specialist)
- Experience in cloud environments (AWS/Azure)
- Exposure to microservices architecture

Key Competencies:

- Problem-solving and analytical thinking
- Strong business + technical alignment
- Ownership and delivery focus
- Ability to work in fast-paced telecom programs

📌 Zuora CPQ Professional (Tamil Nadu)
🏢 Prodapt Solutions
📍 Tamil Nadu