- Handle inbound calls from customers to resolve their queries and concerns related to insurance products.
- Identify potential clients and generate leads through outbound sales calls, telemarketing, and inside sales activities.
- Retain existing clients by providing excellent customer service, resolving issues promptly, and offering renewal options for policies.
- Meet daily/weekly targets set by the management while maintaining a high level of accuracy in data entry.
Job Requirements :
- 1-5 years of experience in B2B/B2C sales, telemarketing, or telesales industry.
- Solid communication skills with ability to handle multiple conversations simultaneously.
- Proficiency in using CRM software for tracking client interactions and managing leads.
📌 Telesales Advisor (Tamil Nadu)
🏢 Malayala Manorama
📍 Tamil Nadu
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