Role & responsibilities

Job Name -: Government Relationship and Service Manager (GRSM) Retail Branch Banking
Job Title : -Govt.Relationship & Service Mgr
Business Unit : Retail Branch Banking

Reports to (job): Branch Manager
Location of role : Retail Branch
Job Function : Sales
Role Type: Individual Contributor No of Direct Reportees: NIL Travel Required: Yes

Job Purpose
Government accounts from HNW RM portfolios have been removed from FY 2019 2020 to allow HNW RMs to
focus on Individuals and build a granular book of CASA for the bank. All Government Relationships which had
RMs mapped to them earlier don't have any relationship manager as of today and are under served and under
exploited from an opportunity extraction perspective.
Institutions continue to be part of HNW portfolio; the GRSM will only manage Government Accounts and not
Institutions.
There are select branches which are doing exceedingly well on government business and have a large portfolio
built over the last 2 decades. These Relationships require extensive engagement and very close coordination
with the government officials to maintain the same and also Tap new opportunities coming up every year
For effective management of these Relationships, their Servicing and Generation of New business, dedicated
resources are required in these Focus and Government Potential branches. The Government Relationship &
Service Manager (GRSM)



will report to the Branch head who is presently managing these relationships and will
be accountable for CIB growth, New Acquisition & Wholesale Assets from the Government ecosphere
Key Areas of work would be to ensure maximum penetration in these Government Relationship and shift lateral
accounts from existing banker to Bank

Job Responsibilities
Business Management The GRSM will:

a) Work on managing the existing Government Relationships and
enhance and deepen their overall relationship with our Bank.
He should focus on getting more Liability Values from

Competition Bank.
b) Customization requirements for this Segment / Entity and
offer them our World Classing Bank Products and Digital
Solutions offered by us.
c) Independently influence the Key Officials in the NTB
Government Departments in for getting their Banking shifted
to our Bank. He should ask facilitate in getting the Approvals
for doing Virtual Webinars, Physical Training Sessions and
Event for the Govt. Employees along with our Assets and TPP
Team.
d) Carry % Growth Plan Target at Govt. Relationship Level as an
evaluation matrix (CASA, Liability Inc. Value Plan and FD
Penetration, Digital Penetration)

Process / Product knowledge
Narrative Capability Building

Working jointly with Wholesale Assets Team for exploring
Lending Relationship / Facilities to these Government
Relationship.

Preferred candidate profile

Perks and perks

📌 Government relationship Manager (Karnataka)
🏢 Abacus Consultants
📍 Karnataka