We are looking for a proactive and detail-oriented Assistant Operations Manager to manage day-to-day e-commerce warehouse operations and ensure seamless coordination between marketplaces, warehouse, supply chain, and internal teams.
Key Responsibilities
- Manage daily e-commerce warehouse operations, including inbound, outbound, inventory, and order fulfillment.
- Coordinate with marketplace POCs (Amazon, Flipkart, Myntra, Nykaa, etc.) for purchase orders, replenishment, inventory planning, and operational issues.
- Work closely with warehouse, supply chain, procurement, and logistics teams to ensure timely dispatch and stock availability.
- Monitor and manage Purchase Orders (POs), inventory allocation, and replenishment planning.
- Handle and coordinate activities related to WMS (Warehouse Management System) and OMS (Order Management System).
- Ensure accurate inventory records, stock reconciliation, and process compliance.
- Support both B2C e-commerce operations and B2B order management, ensuring timely execution and customer satisfaction.
- Track operational KPIs, identify process improvement opportunities, and resolve day-to-day operational challenges.
- Coordinate with cross-functional teams to ensure smooth order processing and marketplace compliance.