Skills Required: Good Communication & Interpersonal Skills. Having business knowledge and understanding of e-commerce platforms and products. Good at thought process and sales knowledge.

Qualification:

- Any graduate

Job Description

- Handle customer professionally and provide accurate information.
- Resolve customer queries, complaints, and issues within defined timelines.
- Maintain a positive, empathetic, and qualified attitude toward customers.
- Document all customer interactions in the system accurately.
- Follow communication scripts, process guidelines, and compliance standards.
- Meet quality, productivity, and customer satisfaction targets.
- Escalate complex issues to the concerned team when required.

Mode of work: Work from Home

Candidates can walk in directly by mentioning Naukri as a reference

Office Address: Nos, 70, sringar, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068

Please note we do not have virtual interviews. Please walk in directly for a face to face round at Startek Office.

English and Hindi Mandate.
System and Wifi is mandate.

Walk In timings : 10am to 4pm.

📌 Mega Walk In Drive - Work From Home (Karnataka)
🏢 STARTEK Aegis Customer Support Services
📍 Karnataka