First port of collection from the customers. Responsible for the collections on a timely basis.
Follow up with the customers for recovery of due / overdue Accounts Receivable (based on the information received from the Finance Team).
Highlighting issues to the Finance and sales team in case of any disputes / issues from the customers.
Facilitating Customer Reconciliation Exercise to be done by the AR Finance Team.
Proactively inform Finance Team if any AR amounts are looking doubtful / likely recovery issues.
Providing justification for any potential bad debts.
Sign off to the Finance team for initiating legal recovery proceedings/ Issue dunning letter
Liaising on working customer recovery plan with Finance Team
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Monitor accounts to identify outstanding debts
Take actions to encourage timely debt payments
Month End Activities
Support on Audit
Resolving Form16A queries issues from customers
SKILLS AND KNOWLEDGE REQUIREMENTS
Problem solving attitude.
Responsible for ensuring timely and accurate report generation.
Understands intermediate impact of technology on business, services, and processes, identifies technological barriers; maintains appropriate technological knowledge.
Robust communication skills
Analytical support experience
Strong Microsoft Suite skills (Excel, Access, PowerPoint, etc.)
ERP Experience (Oracle, Net Suite)
Stakeholders Management
Integrity / Honesty and Transparency
Educational Qualifications:
B. Com / M. Com / CA Inter / ICWA Inter / MBA Finance
Relevant Experience:
5-7 Years of experience
Competencies
Achieve Result
Serve and delight your customers.
Collaborate with others.
Rigor and sharpness
Ownership and Accountability
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.