Role & responsibilities

1. Clinical Education & Training

- Plan and deliver structured PAN-India clinical education programs for ostomy and continence care across hospitals, institutions, and home-care settings.
- Conduct national and regional training programs for clinicians, nurses, care associates, and sales teams.
- Support patient onboarding, in-servicing, and post-discharge education in collaboration with healthcare professionals.
- Ensure all training content and delivery comply with clinical standards, regulatory requirements, and ethical guidelines.

2. Field Support & Therapy Execution

- Provide advanced therapy support during product trials, launches, and complex patient cases across regions.
- Support institutional and regional sales teams with clinical inputs while maintaining strict non-promotional boundaries.
- Resolve non-routine clinical and therapy-related issues, escalating complex cases as required.

3. Process, Documentation & Compliance

- Implement and reinforce standardized national clinical education SOPs and documentation practices.
- Maintain accurate records of training sessions, coverage, and outcomes across India.
- Ensure patient dignity, confidentiality, and adherence to all compliance requirements.

4. Job Complexity, Discretion & Impact

- Works on moderately complex clinical education challenges requiring evaluation of identifiable factors.
- Decisions have moderate impact on national training coverage and therapy execution.




- Gaps in execution may delay education roll-outs or affect quality of clinical support.

5. Collaboration & Stakeholder Engagement

- Collaborate with Sales, Marketing, Product, Care Associates, and hospital stakeholders nationally.
- Share best practices and ensure consistency of clinical education delivery across regions.
- Demonstrate solid awareness of cross-functional and cross-geographic nuances.

Preferred candidate profile

1. Functional Knowledge & Capability

- Proficient expertise in ostomy and continence care therapy, clinical protocols, and patient pathways.
- Solid understanding of hospital systems, nursing practices, and adult learning methodologies.
- Acts as a resource for non-routine clinical education challenges at national level.
- Understands how clinical education contributes to patient outcomes, product adoption, and commercial success.

2. Innovation & Adaptability

- Begins to address clinical education challenges and drives improvement at national scale.
- Applies practical and creative approaches to enhance training reach and effectiveness.
- Facilitates prompt response to changes in protocols, products, or priorities.

3. Key Performance Indicators (KPIs)

- Number of clinical education and training sessions delivered.
- Coverage metrics: clinicians, nurses, care associates, hospitals trained.
- Training effectiveness and feedback scores.
- Timely completion of training aligned to product launches and national priorities.
- Compliance with clinical SOPs, documentation, and audit standards

📌 Clinical Educator (Haryana)
🏢 Hollister Commercial India
📍 Haryana