Job Title Pega Systems Architect

Job Summary

The Pega Systems Architect (SA) will be a key member of the Pega Delivery Team, responsible for the hands-on design, development, and implementation of robust Pega solutions aligned with business objectives. The role requires 23 years of relevant experience and appropriate Pega certification.

The SA will work within an Engineering Team, following Pega best practices and established ways of working. Candidates should have experience with the latest Pega version and a strong understanding of Pega architecture and design principles. Familiarity with the Pega Customer Service Framework will be an added advantage.

The SA will contribute across the full software development lifecycle, collaborating with business stakeholders and technical teams to build scalable and maintainable solutions. The role also requires a focus on continuous improvement and staying current with the latest Pega developments, innovations, and industry trends.

Key Responsibilities:

- Maintain knowledge of the Pega architecture and all Pega design and implementation practices.
- Maintain knowledge about the latest features and tools provided by the Pega platform.
- Continuously enhance skill set and knowledge to leverage latest trends, techniques and practices and drive proactive change.
- Work with various (senior) stakeholders to solve complex problems and business requirements.
- Advocate for the adoption of a reusable components strategy in terms of enterprise solutions seeking to determine and develop repeatable, efficient and optimal ways of implementing Pega.
- Can demonstrate innate troubleshooting skills when faced with complex problems, working systematically to resolve critical incidents in collaboration with the team in a timely fashion.
- Understand, value and consistently provide timely,



specific and constructive feedback to team members and stakeholders regarding Pega practices and solutions.
- Enable the growth of Pega Citizen Development by providing internal training, upskilling and guidance.
- Lead simplistic designs that leverage OotB components and low-code options.
- Work with the internal Pega PGC (a COE function) to constantly define and refine Pega best practices and provide leadership to the team in the adoption of prescriptive development processes.
- Consistently design optimal solutions without unnecessary complexity and define a service oriented architecture.
- Work closely with the Product team and provide feedback regarding product enhancements needed to support the BUs or organizations needs.
- Work closely with the internal IT, Engineering and Architecture teams to understand hardware requirements, network landscape, server topology and integration needs.
- Demonstrate leadership ability to back decisions with research and influence stakeholders accordingly.

Demonstrate mindfulness of when to integrate with other products versus using Pega E2E and present the best architecture to meet desired needs.

Knowledge and skills:

- Required 2 to 3 years of experience relevant experience.
- Knowledge of Pegasystems and Pega Customer Service apps in particular.
- In possession of valid Pega System Architect certification.
- Degree in Computer Science, Information Technology or related field.
- Expertise in all phases of software development.
- Expertise in application servers, programming languages, relational and non-relational databases and integration techniques.
- Experience in Agile and Scrum methodologies.
- Possesses a natural way of influencing stakeholders. Independent, valuable sense of responsibilities and goals.
- Excellent communication skills, able to influence and develop strong relationships.
- Ability to simplify complex problems.
- Capacity to work well under pressure, adapting and responding to changing situations.

📌 Pega Systems Architect (Karnataka)
🏢 Norwin Technologies
📍 Karnataka