Location: Asia Pacific, India, Karnataka, Bangalore
Work Location: Hybrid
What You Will Do
Drive Operational Excellence
- Ensure completion of assignment volume with accuracy and TAT in line with SLA
- Adherence of hybrid WFO/WFH model
- Ensure all processes are compliant with internal and external audit requirements.
- Process Automation: Performance manage automation, identify performance issues through root cause and corrective action analysis to maintain and improve automation effectiveness. Use process, customer and performance knowledge to identify automation performance enhancements.
Deductions/Dispute Management Oversight
- Identification of customer deductions
- Collection of support documentation
- Root cause analysis and deduction resolution
- Process deduction adjustments and write-off balances
- Ensure incoming deductions closure in line with SLA
- Reporting Analytics
What We Are Looking For
Required Qualifications
- Bachelor s degree in finance, accounting, or related field.
- Minimum 2-4 years of relevant Finance experience, preferably with exposure to deductions, and/or reporting
- Experience working in shared services or a global business services workplace.
- Fluent in English, with excellent communication and stakeholder management skills
- Ability to work individually and in a team-oriented environment.
- A can-do attitude and ability to work on multiple tasks with minimal supervision.
- Ability to work under pressure with excellent problem-solving skills.
Desired Qualifications
- Ability to work and communicate with management on issue resolutions and decision making
- Excellent data entry and processing skills with attention to detail and accuracy
- Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook)
- Basic SAP skills are desirable
What s In It For You
- Competitive Benefit Package
- Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working More!
- Learning Development Opportunities
- Employee Resource Groups
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.