- act as voice of the customers in the organization. They gather and evaluate feedback from clients and present the insights findings to the internal stakeholders of the organization.
- They play a crucial role in creating customer loylaty and retention.
- Professionals are expected to be well-versed on the technical side of organizations products/offerings and should be able to share insight and tips on how to use features and troubleshoots.
- Incumbents at this level are entry para-qualified who have little or no prior knowledge/experience.
- They follow standard procedures and are responsible for perform basic routine based tasks in defined parameters.
- They follow basic written and oral instructions.
- They work under close supervision and communicate information that requires little explanation.
Qualifications: Typically requires a High School education or equivalent with no prior relevant experience.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.