Responsibilities: Professionals in this group act as voice of the customers in the organization
They gather and evaluate feedback from clients and present the insights findings to the internal stakeholders of the organization
They play a crucial role in creating customer loyatly and retention
Professionals are expected to be well-versed on the technical side of organizations products/offerings and should be able to share insight and tips on how to use features and troubleshoot
Incumbents at this level are entry para-skilled who have little or no prior knowledge/experience
They follow standard procedures and are responsible for perform basic routine based tasks in defined parameters
They follow basic written and oral instructions
They work under close supervision and communicate information that requires little explanation
Qualifications: Typically requires a High School education or equivalent with no prior relevant experience
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.