Contact - Hr Daksh - (phone hidden)

JOB SUMMARY:

- Shift Timing: 10 Am-7 Pm
- Salary Budget: Fresher - 2.55 LPA - 3.5 LPA
- Experienced get hike on their Last CTC or max 4LPA.
- Language Proficiency: Valuable command over English.

Key Responsibilities:

- Handle incoming calls and respond to customer queries in a timely and professional manner.
- Make outbound calls to customers for follow-ups, feedback, or information updates.
- Resolve product/service-related issues effectively, escalating when necessary.
- Maintain a high level of customer satisfaction by providing accurate information and support.
- Document all customer interactions and update CRM systems.
- Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.




- Work closely with the team to improve service standards and processes.

Required Skills & Qualifications:

- Under Graduates & Graduates are welcome. Freshers can also apply.
- 02 years of experience in customer support (voice process).
- Excellent verbal communication skills in English.
- Good listening skills, patience, and empathy when dealing with customers.
- Basic computer knowledge (MS Office, Email, CRM tools).

Interested candidates can share their CVs with
[email protected] or
Call on (phone hidden)

📌 Customer Service Executive (Haryana)
🏢 PolicyBazaar
📍 Haryana