- Welcome and attend patients/visitors in a polite and professional manner.
- Register patient details and maintain records accurately.
- Handle appointments, admissions, and discharge coordination.
- Prepare and generate patient bills, receipts, and invoices.
- Maintain billing records and ensure timely payment collection.
- Coordinate with doctors, nurses, and other departments regarding patient services.
- Answer phone calls and respond to patient enquiries.
- Handle insurance, cash, card, and online payment transactions.
- Maintain daily billing reports and cash summaries.
- Ensure proper filing and documentation of medical and billing records.
- Maintain confidentiality of patient information.
- Support administrative and front office activities as required.
Requirements:
- Basic computer knowledge and billing software experience preferred.
- Good communication and interpersonal skills.
- Ability to handle patients politely and efficiently.
- Knowledge of MS Office and hospital management systems is an added advantage.
- Freshers or experienced candidates can apply.
Skills Required:
- Communication Skills
- Customer Service
- Billing & Documentation
- Multitasking Ability
- Time Management
- Basic Accounting Knowledge
- Team Coordination