Job Summary:

Overseeing the in-patient billing operations to ensure accurate, efficient, and timely billing for all admitted patients. This includes managing a team of billing executives, ensuring compliance with insurance/TPA protocols, resolving billing issues, and supporting the overall financial performance of the hospital through effective revenue capture.

Key Responsibilities:

Billing Operations Management:

- Supervise and review daily in-patient billing processes to ensure accuracy in charge posting, room tariff application, professional fees, and consumables.
- Monitor real-time billing activities and ensure final bills are prepared promptly upon discharge.
- Approve or authorize bills above a certain threshold as per hospital policy.

Insurance & TPA Coordination:

- Ensure accurate pre-authorization, reauthorization, and discharge intimation are handled on time.
- Liaise with TPAs and insurance companies for documentation, approvals, and clarification of queries.
- Oversee timely submission of claims and resolution of pending/rejected cases.

Team Leadership:

- Lead and manage the IP billing team; assign duties, monitor performance, and ensure staff adhere to standard billing protocols.
- Train team members on updates in insurance regulations, billing software,



or hospital billing policy.
- Conduct periodic performance reviews and support career development.

Audit & Compliance:

- Conduct internal audits of patient files, billing records, and approvals to ensure compliance with policies and standards (e.g., NABH, JCI).
- Ensure documentation, billing formats, and codes align with hospital standards and statutory requirements.

Process Improvement & Reporting:

- Identify areas for process optimization and contribute to the automation and streamlining of IP billing workflows.
- Prepare daily/weekly/monthly billing reports, outstanding summaries, and key performance metrics for senior management.
- Support annual budgeting and financial forecasting activities related to revenue collection.

Qualifications:

- Bachelor’s degree in Commerce, Finance, Healthcare Management, or related field
- 3 – 8 years of hospital billing experience, with a focus on IP billing and insurance handling

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹420,000.00 per year

Benefits:

- Health insurance
- Life insurance
- Provident Fund

Application Question(s):

- How many years of experience in IP Billing?

Work Location: In person

📌 Executive / Senior Executive - Billing (Chennai)
🏢 Gleneagles Hospital
📍 Chennai