JOB PROFILE & RESPONSIBILITIES

As a Desktop Support Engineer, the resource will be responsible for (but not limited to) the following duties:

Troubleshoot and resolve technology issues reported by end-users

Install, configure, and maintain computer hardware and software applications

Conduct systematic problem diagnosis through questioning and log analysis

Perform remote troubleshooting and provide technical assistance

Assist new employees in setting up and configuring their workstations

Perform regular maintenance and upgrades of IT equipment and systems

Provide training to new employees on company software applications and tools

Evaluate and recommend current technology solutions in consultation with existing vendors

Respond promptly to ad-hoc and urgent technical requests





Advise senior management on optimal technological solutions for organizational needs

Monitor desktop infrastructure performance and recommend efficiency improvements

Test, install, and deploy application programs on user workstations

Conduct network connectivity testing and diagnostics

Train end-users on new software releases and IT policy compliance requirements

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

- Leave encashment
- Provident Fund

Education:

- Bachelor's (Required)

Experience:

- Desktop Support Engineer: 4 years (Required)

Work Location: In person

📌 Desktop End User (Pune)
🏢 Ariantech Solutions
📍 Pune