We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The ideal candidate will be responsible for assisting customers, resolving queries, maintaining positive relationships, and ensuring an excellent customer experience.
Key Responsibilities:
- Handle customer inquiries through calls, WhatsApp
- Provide accurate information and assistance to customers
- Resolve customer concerns in a professional and timely manner
- Maintain and update customer records in the system
- Follow up with customers to ensure satisfaction
- Coordinate with internal teams for issue resolution
- Ensure a positive customer experience at every interaction
- Maintain daily activity reports and follow-up records
- voice process
Eligibility Criteria:
- Any Graduate
- Freshers and experienced candidates can apply
- Valuable communication skills in English and Kannada
- Basic computer knowledge
- Strong listening and problem-solving skills
- Customer-focused attitude
Preferred Skills:
Excellent Communication Skills
Customer Handling Skills
Problem-Solving Ability
Relationship Management
Basic MS Office Knowledge
Time Management
Benefits:
Fixed Salary + Performance Incentives
Day Shift
Training & Development Programs
Friendly and Supportive Work Environment
Career Growth Opportunities
Performance-Based Rewards
Work Location: Bangalore
Job Type: Full-Time | voice process | Day shift
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Education:
- Bachelor's (Required)
Language:
- Tamil (Required)
- Kannada (Required)
- English (Required)