- Managing day to day calls and recording all BAU activity in ticketing tools
- Laptops and desktop allocation and readiness with all compliance software
- Level 1 network troubleshooting
- Coordination with vendors for accessories and parts delivery
- Seeking heads of all business unit and resolving issues on priority
- Check all meeting rooms daily before meeting and setup for users
- Coordination with central IT team for all kind of support
- Knowledge of MS 365....
- Strong knowledge of hardware troubleshooting techniques.Proficiency in installing/configuring operating systems (OS), including Windows installation.Experience with printer troubleshooting and maintenance.
- Shift 24/7