Job Description

Deputy Manager– Underwriting Governance

Function: Operations
Department: Underwriting Governance Audit
Reporting to: Chief Manager – Underwriting Governance

KEY RESPONSIBILITIES

1. Thematic Audits Governance Activities

- Support in conductingthematic and deep‑dive audits across underwriting processes to identify risks, gaps, and improvement opportunities.
- Support development and execution of theUnderwriting Governance framework, ensuring adherence to internal policies and regulatory norms.
- Coordinate with internal audit, assurance, compliance, and underwriting teams for timelyclosure of audit observations
- Provide Re-underwriting opinion for claims cases
- CMO QC and Vendor QC for cardiac tests opinions

2. Quality Control (QC) Management

- Assist inSTP QC, including sampling, accuracy checks, error identification, reporting, and trend analysis.
- AssistTerm Non‑Term QC cases, ensuring timely completion and accurate reporting of findings.
- Ensure end‑to‑end closure of all QC cases and maintain governance documentation.

3. Reporting Insights

- Prepare and publishmonthly QC dashboards, thematic audit reports, and exception summaries for stakeholders.
- Evaluate data for trend spotting, risk identification, and improvement recommendations.
- Highlight outages and validate findings in coordination with underwriting and internal audit teams.

4. Stakeholder Management

- Collaborate with underwriting production managers to improve overall decision accuracy and governance adherence.
- Collaborate with URMU, IT, Audit, Assurance, and related teams for smooth governance operations.

5. Training Capability Building

- Conductcase clinics, trainings,



mentoring sessions, and refreshers based on audit and QC findings.
- Drive improvement in QC scores through structured feedback and continuous learning interventions.

MEASURES OF SUCCESS

- Quality and timeliness of STP QC and Term/Non‑Term QC cycles.
- Accuracy and effectiveness of thematic audits and closure timelines.
- Quality and clarity of dashboards and governance reports.
- Reduction in recurring errors and improvement in underwriting accuracy.
- Stakeholder satisfaction and collaboration effectiveness.

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OTHER RESPONSIBILITIES

- Contribute to governance‑related projects and process improvement initiatives.
- Maintain a positive, collaborative environment in line with organizational values

KEY RELATIONSHIPS

Internal: Underwriting, Internal Audit, Internal Assurance, AI Works team, URMU, IT, OperationsExternal: Auditors / Consultants (if applicable)

COMPETENCIES REQUIRED

- Strong analytical logical thinking skills.
- Excellent written verbal communication.
- Ability to collaborate effectively across functions.
- Detail orientation and risk‑based approach.
- Creativity in problem‑solving and process improvement.

QUALIFICATIONS EXPERIENCE

Essential

- Graduate / Post‑Graduate—preferably in Insurance, Medicine, Pharmacy, or related field.
- Insurance related examinations – Insurance Institute of India, LOMA and ALU
- Minimum of 4 - 6 years of experience in Life Underwriting, Risk, Governance, QC, or Audit functions.
- Solid knowledge of Life Health underwriting principles.

Desired

- Experience in Medical underwriting and process enhancements.
- Proficiency in MS Office, analytics, dashboards, and business writing skills.

📌 Deputy Manager - Underwriting Governance & Audit (India)
🏢 AxisMaxlife
📍 India