Ketto is Asia's largest tech enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organization with a valuation of more than 100 million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create large-scale impact on a daily basis by taking our product to the next level.
Responsibilities:
- Identify patients who are in need of funds as per criteria defined by the company.
- Review fundraising appeals submitted by people as per Ketto’s criteria and content standards
- Uphold Ketto’s transparency & accountability standards by reviewing customers’ information against Ketto’s security checks, working closely with the compliance team
- Communicate tips and offers to Ketto’s customers at strategic points during their crowdfunding journey, to help them achieve their fundraising goals
- Work closely with other sales teams and the customer support team to provide a seamless experience to the customers
- Devise ideas to improve the product experience and the efficiency of internal processes
What you bring to the table:
- Bachelor’s degree or an equivalent diploma with 1-3 years of experience
- Ability to thrive in a dynamic start-up workplace
- Strong written and verbal communication skills
- Empathy to understand the needs of the patient
- Ability to multitask and work under pressure
- Strategic Problem Solving - able to infer insights from data and come up with new strategies
- Availability to work for 6 days a week (one rotational week-off)
- Openness to handle queries during non-office hours, on occasion
Perks and benefits:
- Attractive pay package on par with industry standards
- Flexible and meritocratic work culture
- Work environment aligned with diversity and inclusion parameters
- Individual’s professional & personal growth via learning & development programs