Job Information

Date Opened

07/31/2026

Job Type

Full time

Industry

IT Services

Remote Job

Job Description

This is a remote position.

Key Responsibilities

Integration Architecture & Implementation

- Design, build, test, and maintain robust, scalable integrations between ServiceNow HRSD and Workday using IntegrationHub (Workday HR Spoke), custom REST/SOAP Web Services, and APIs.
- Configure real-time and scheduled inbound/outbound data flows between Workday (source of truth for HCM) and ServiceNow HR Profiles/Tables (Worker Profile, Job/Org Data, Direct Reports).
- Set up webhooks, data mappings, error-handling mechanisms, and logs to ensure high data integrity, system security, and performance across platforms.

ServiceNow HRSD Development & Customization

- Perform custom scripting across ServiceNow using JavaScript, Glide APIs (GlideRecord, GlideSystem, GlideAjax), Business Rules, Client Scripts, UI Policies, and Script Includes.
- Configure and customize core HRSD modules:



HR Case Management, HR Criteria, HR Profile Security, Lifecycle Events, HR Service Catalog, and Employee Center.
- Build automated workflows using Flow Designer and workflow engines to trigger Workday transactions or pull Workday To-Dos/data directly into Employee Center widgets or Virtual Agent topics.

Maintenance & Technical Leadership

- Troubleshoot complex data sync issues, API failures, payload transformations, and script performance bottlenecks between ServiceNow and Workday.
- Collaborate with HR business stakeholders, platform architects, and Workday administrators to gather requirements and translate them into technical designs.
- Adhere to ServiceNow development best practices, maintain code hygiene, and document architecture, integration mapping specs, and data flows

📌 ServiceNow HR Service Delivery (HRSD) Integration (India)
🏢 ElfOnze Technologies
📍 India