Job Description

Job Purpose:

The purpose of this role is to manage all aspects of business development comprising acquisition of borrowers for MSME unsecured loans, partner/anchor relationship management and building the loan book and generating interest/fee income.

Onboarding and management of partners & alliances, defining product sales and programs, negotiating commercials, driving the integration process, increasing DMIs share of wallet, building strategies to create demand and conducting market mapping exercises.

Key Accountabilities:

1. Accountability: Business Development

- Deeply understand the MSME borrower segment and the partnership ecosystem and how at various stages of the partnership value can be unlocked

- Handle MSME unsecured loan product sales like business term loans, supply chain finance, etc.

- Understand digital loan journeys as well as the physical process of lead generation, assessment and disbursal

- Actively engage with existing and prospective partners and build the MSME unsecured loan book

- Actively source and manage the leads via digital embedded partnerships, direct sales agents as well as direct to consumer sourcing

- Drive value from distribution partnerships and alliances, corporates government bodies, trade associations, etc.

- Lead and deliver impactful presentations and show value for collaborative approach to partners and customers

- Drive end to end process documentation and compliances by partners and internal business development team including regulatory aspects

- Represent the organisation in external forums as an ambassador delivering accretive financial and brand value





- Own and deliver the MSME unsecured loan business metrics and the P&L;

2. Accountability: Partner Onboarding and Management

- Identify, evaluate and close long-term partnership/alliance agreements and create win-win relationships

- Negotiate commercials to create long term profitability and risk protection for the organization.

- Review business performance, risks and operations of each partner on a regular basis

- Collaborate with internal teams such as product, credit, technology, legal to ensure a seamless partner and borrower experience

3. Accountability: Strategic Initiatives

- Drive the sales and distribution strategy to achieve revenue goals

- Develop and execute various strategic initiatives like opportunity sizing for existing and new products, cross sell, insurance and other third-party products/service to increase revenue

- Develop and implement acquisition strategies to create demand, such as opportunity

sizing, identification of lead generation sources, outbound and inbound campaign development, etc.

- Build the value proposition for partners and borrowers aligned to business roadmap

- Have a thorough understanding of the borrower/partner profile, identify the target segment, cost benefit analysis, and other metrics and support campaign development

- Track market and competition development including products, pricing, etc.



and draw strategic/tactical insights for the management

- Own and implement the standard operating procedure manual as well as review/update the processes

4. Accountability: Team Management

- Interact with the executive management as well as leadership/teams across departments to facilitate the accomplishment of functional goals

- Fulfil the responsibility of building, guiding and inspiring the team

- Set specific and objective goals for the team, review performances and provide continuous feedback

Ensure that tasks are carried out with a high degree of professionalism and as per organisational standards

a) Qualifications

§ Minimum Qualification required: MBA from a premier institute

§ Information Security expectation: (Please select one of them)

(User level / Supervisory level/ Managerial level/ Governance level) - User level

b) Work Experience and Soft Skills

- o 12-15 years of overall experience in the retail/MSME lending domain

o Minimum 5 years’ experience in a leadership role (regional/national) in building and managing partnerships/alliances in the MSME lending ecosystem

§ Superior first-principal thinking/analytical/problem solving skills and in building robust frameworks, excellent communication (verbal/written) and presentation skills

Experience in manage CXO level in managing CXO level internal and external stakeholders and having strong networking abilities and a strategic mindset

Job Snapshot

Updated Date

11-07-2026

Job ID

Job_423

Department

MSME - UBTL

Location

ITO, New Delhi, Delhi, India

Employee Type

Full Time

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