Design, implement, and maintain Cisco ACI fabric, including APIC, Spine, and Leaf components.
Description
Job Title: L1 Engineer – Cisco ACI (Mumbai)
Experience: Minimum 1.5 years in the IT Networking Industry
Job Summary:
We are seeking a motivated and detail-oriented L1 Network Engineer – Cisco ACI to join our network operations team. The candidate will be responsible for providing first-level support for Cisco ACI-based data center environments, monitoring network performance, and assisting in troubleshooting basic network issues.
Key Responsibilities:
- Monitor and manage Cisco ACI fabric and related network infrastructure
- Provide L1 support for network incidents, alerts, and service requests
- Perform basic troubleshooting of ACI components (APIC, Leaf, Spine switches)
- Escalate complex issues to L2/L3 teams with proper analysis
- Assist in configuration and provisioning tasks under supervision
- Monitor network health using tools like Cisco APIC, SNMP, SolarWinds, etc.
- Maintain daily logs, incident reports, and documentation
- Support routine maintenance activities and patching schedules
- Ensure adherence to SLA and response timelines
Required Skills:
- Basic understanding of Cisco ACI architecture
- Knowledge of Networking fundamentals (TCP/IP, VLANs, Routing, Switching)
- Familiarity with data center networking concepts
- Basic understanding of IP addressing, subnetting, and protocols
- Hands-on or academic exposure to Cisco technologies is preferred
- Good troubleshooting and analytical skills
- Strong communication and documentation skills
Preferred Qualifications:
- Diploma / B.Tech / B.E. in Computer Science, IT, or related field
- Certification such as CCNA (preferred but not mandatory)
- Knowledge of Cisco Nexus switches and virtualization basics is an advantage
Key Competencies:
- Willingness to learn and grow in ACI and Data Center technologies
- Ability to work in a 24×7 support workplace (shift-based)
- Team player with a proactive attitude
- Strong attention to detail
Additional Information:
- Freshers with relevant training or certification can also
- Opportunity to work on enterprise-level data center and ACI environments