- Obtain quotations from transporters, negotiate freight rates, and finalize transport orders.
- Coordinate with customers through email and phone for freight confirmation and dispatch-related communication.
- Provide timely delivery status updates and resolve customer queries regarding shipments.
- Assist in planning and scheduling daily dispatches to ensure timely deliveries.
- Coordinate with internal teams, transporters, and customers for smooth logistics operations.
Maintain records of freight quotations, transport orders, and dispatch documentation
Required Skills
- Good knowledge of logistics, transportation, and dispatch processes.
- Strong analytical and problem-solving skills.
- Good communication, coordination,
and negotiation abilities.
- Good commercial understanding and cost-conscious approach.
- Strong logical thinking and decision-making capability.
- Proficiency in computer applications, especially MS Excel, MS Word, and email communication.
- Ability to work under pressure and manage multiple tasks effectively.