A receptionist manages the front desk and is the face of the company. They are responsible for greeting visitors, answering and routing phone calls, handling correspondence, managing calendars, and performing general clerical tasks to keep the office running efficiently.
- Front Desk Operations: Welcome and direct guests, clients, and vendors, providing a welcoming, qualified first impression.
- Communication: Answer, screen, and forward incoming phone calls, as well as respond to emails and manage voicemails.
- Office Administration: Sort and distribute mail, schedule meetings, book conference rooms, and prepare travel arrangements.
- Office Maintenance: Maintain a tidy lobby, monitor front office supply inventory, and restock necessary stationery.
- Clerical Support: Assist other departments with data entry, filing, scanning, and bookkeeping.