- Prepare and generate patient bills accurately and promptly.
- Verify patient details, treatment charges, and billing information before finalization.
- Process cash, card, UPI, insurance, and online payments.
- Explain billing details and payment procedures to patients and attendants.
- Handle billing-related inquiries and resolve customer concerns professionally.
- Coordinate with doctors, nursing, pharmacy, laboratory, and other departments to ensure accurate billing.
- Maintain daily cash collections and prepare end-of-day reports.
- Assist in insurance and corporate billing documentation.
- Ensure compliance with hospital billing policies and financial procedures.
- Maintain confidentiality of patient and financial information.
- Record billing transactions accurately in the Hospital/Clinic Information System (HIS).
- Follow up on pending payments and outstanding bills when required.
- Support audits by maintaining proper billing documentation.
- Provide courteous and qualified customer service at all times

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Paid sick time

Work Location: In person

📌 Customer Care Executive (Kottayam)
🏢 The Royal Medical Centre
📍 Kottayam