Job Purpose

To provide back-office and coordination support to the sales team - maintaining accurate records across CRM, Excel and Google Sheets, and acting as the communication link between customers, the sales team, and operations/dispatch.

Key Responsibilities

- Update and maintain sales data and customer records daily in CRM, Excel and Google Sheets
- Coordinate between the sales team, operations and dispatch to ensure smooth order fulfilment
- Prepare sales trackers, MIS reports and dashboards for management review
- Handle customer queries and follow-ups over phone and email in English and Hindi
- Prepare quotations, proforma invoices and other sales documentation
- Track order status end-to-end and proactively update customers on delivery timelines
- Coordinate with the logistics/dispatch team to confirm delivery schedules
- Maintain organised filing of contracts,



purchase orders and customer communication

Required Skills & Competencies

- Excellent verbal and written communication skills in English and Hindi
- Strong command of MS Excel (VLOOKUP, Pivot Tables) and Google Sheets
- Hands-on experience with a CRM tool (Zoho, Salesforce or similar)
- High attention to detail and positive typing speed
- Ability to multitask and coordinate confidently across departments

Qualification & Experience

- Graduate in any discipline (Commerce background preferred)
- 1-3 years of experience in a sales coordination or back-office role
- Prior experience in the oil, fuel, chemical or industrial trading sector is an advantage

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Sales Coordinator (Surat)
🏢 Vandana ispat
📍 Surat