Experience: 1–3 Years (Freshers with excellent communication skills can also apply)
Location: [Location]
Department: Service
Key Responsibilities:
- Follow up with students/parents for pending fee payments.
- Ensure timely collections and achieve monthly targets.
- Handle inbound and outbound calls professionally.
- Resolve payment-related queries and maintain customer relationships.
- Update payment records in CRM, Excel, or Google Sheets.
- Maintain accurate follow-up records and reports.
Requirements:
- Bachelor's degree in any discipline.
- Strong communication and negotiation skills.
- Basic knowledge of MS Excel, Google Sheets, and CRM tools.
- Target-oriented with valuable time management and multitasking abilities.
- Experience in collections, telecalling, customer service, or EdTech/BFSI is preferred.