Job Summary:
Securitas Engineers is seeking a proactive and detail-oriented Sales Support Executive to assist the sales team in day-to-day operations. The role involves continuous coordination with customers and internal teams to ensure smooth order processing, timely follow-ups, and effective handling of customer queries.
Key Responsibilities:
- Provide end-to-end support to the sales team in daily activities
- Follow up with customers regarding enquiries, quotations, and order status
- Handle customer calls, emails, and queries in a timely and qualified manner
- Coordinate with internal departments for order processing, dispatch, and delivery updates
- Maintain records of customer interactions, enquiries, and sales data
- Assist in preparing quotations, proposals, and sales-related documentation
- Ensure high levels of customer satisfaction through prompt service and communication
Requirements:
- Graduate in any discipline (technical background preferred)
- 1–3 years of experience in sales support/customer service, preferably in electrical switchgear or related industry
- Strong communication skills (both verbal and written)
- Good coordination and follow-up skills
- Basic knowledge of MS Office (Excel, Word, Outlook)
- Ability to multitask and work in a fast-paced environment
Key Skills:
- Customer handling
- Communication & coordination
- Attention to detail
- Problem-solving approach
- Time management
What We Offer:
- Growth opportunities in the electrical industry
- Supportive team environment
- Exposure to sales and customer management processes
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
📌 Sales Support Executive (Noida)
🏢 Securitas Engineers
📍 Noida
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