Customer Service Officer - Gold Loan
EQU/CSO-GL/1820406
Equitas Small Finance Bank
Location: Inclusive Banking - MF > South > Tamil Nadu > Mailaduthurai > Mailaduthurai > Mailaduthurai > Nagapattinam > 1260 > Sembanarkoil

Posted On: 03 Aug 2026
End Date: 02 Sep 2026
Required Experience: 1 - 5 years

No. Of Openings: 1
External Title: Customer Service Officer - Gold Loan
Employment Type: Permanent
Employment Category: Field
Closing Date: 02 Sep 2026

Organisational

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Department: Gold Loan
- Sub-Department: Operations
- Generic Role: Customer Service Officer
- External Title (Job Role): Customer Service Officer - Gold Loan
- Division: Inclusive Banking - MF
- Zone: South
- State: Tamil Nadu
- Region: Mailaduthurai
- Area: Mailaduthurai
- Cluster: Mailaduthurai
- PT Location: Nagapattinam
- Branch Code: 1260
- Branch Name:



Sembanarkoil

Skills

- Skill: Strategic Business Orientation
- Customer Focus
- Managing relationships

Education

Highest Education: Master of Science
Working Language: English, Tamil

- Processing & generating leads for Micro LAP & Micro Housing finance by accessing their income through personal discussion & field visit.
- Track and ensure repayments of the loan disbursed.
- Lead generation & conversion for existing micro finance members who require MICRO LAP or MICRO Housing.
- Ensure consistent delivery of Equitas products and services and prompt repayment in an productive and cost effective manner.
- Sourcing & completion of loan document application form filling and follow-up to be done till disbursement stage.

📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India