Position: Relationship Manager - MF
Job Code: EQU/RM-M/1820477
Entity: Equitas Small Finance Bank
Business Unit: Assets
Department: Micro Finance
Location: Punjab, Ludhiana, Moga
Branch Code: 15015
Posted On: 03 Aug 2026
End Date: 08 Aug 2026
Employment Type: Permanent
Employment Category: Field
No. Of Openings: 1
Required Experience: 1 - 3 years
Closing Date: 08 Aug 2026
External Title: Relationship Manager - MF
Generic Role: Relationship Manager
Zone: North
State: Punjab

Skills Required

- Strategic Business Orientation
- Customer Focus

Highest Education

- Bachelor of Computer Applications

Working Language

- Hindi
- English

Key Result Areas

Position: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|----------------|-----------|----------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Performance RatingAnnexure - 1

Repayment % to be achieved

Rating | % of Repayment Achieved | |-------------|-------------------------| | 5 (Excellent) | 100% repayment achieved by end of every month during the review period | | 4 (Very Good) | (99.81-100)% repayment achieved by end of every month during the review period | | 3 (Good)



| (99.51-99.80)% repayment achieved by end of every month during the review period | | 2 (Adequate) | (99.31-99.50)% repayment achieved by end of every month during the review period | | 1 (Far below expectation) | < 99.3% repayment achieved by end of every month during the review period |

Annexure - 2

Scoring method

Rating | % of AOC Target | |-------------|------------------| | 5 (Outstanding) | >120% of AOC Target | | 4 (Excellent) | (111 - 120)% of AOC Target | | 3 (Very Good) | (100% - 110%) of AOC Target | | 2 (Good) | (90 - 99)% of AOC Target | | 1 (Adequate) | <90% of AOC Target |

Annexure - 3

Scoring method

Rating | % of Achievement | |-------------|------------------| | 5 (Outstanding) | >120% of Cross Sell Target | | 4 (Excellent) | (111 - 120)% of Cross Sell Target | | 3 (Very Good) | (100% - 110%) of Cross Sell Target | | 2 (Good) | (90 - 99)% of Cross Sell Target | | 1 (Adequate) | <90% of Cross Sell Target |

Annexure - 4

Scoring method

Rating | % of Achievement | |-------------|------------------| | 5 (Outstanding) | >120% | | 4 (Excellent) | (111 - 120)% | | 3 (Very Valuable) | (100% - 110%) | | 2 (Good) | (90 - 99)% | | 1 (Adequate) | <90% |

Annexure - 5

Scoring method

Rating | Average Mandays of Training per Team Member | |-------------|-----------------------------------------------| | 5 (Outstanding) | >=3 | | 4 (Excellent) | 2.5-2.99 | | 3 (Very Positive) | 2-2.49 | | 2 (Good) | 1-1.99 | | 1 (Adequate) | <1 |

Annexure - 6

Scoring method

Rating | Audit Score | |-------------|-------------| | 5 (Outstanding) | >95% | | 4 (Excellent) | 91 - 95% | | 3 (Very Good) | 81-90% | | 2 (Good) | 71-80% | | 1 (Adequate) | <71% |

📌 Skill (Ludhiana)
🏢 Equitas Micro Finance India
📍 Ludhiana