We are looking for a Front Office Receptionist to manage guest check-ins, assist with guest requests, and ensure smooth hotel operations. The candidate should be professional, polite, and capable of handling guest queries efficiently.

Responsibilities

- Welcome and assist guests during check-in and check-out.
- Manage front desk operations.
- Handle guest inquiries, complaints, and requests politely.
- Maintain guest records and reservation details.
- Coordinate with housekeeping and security staff if required.
- Maintain professional behavior and grooming standards.
- Basic knowledge of hotel front office operations.
- Good communication skills in English and Malayalam.
- Basic computer knowledge.
- Ability to work night shifts responsibly.

Job Type: Full time

Pay: ₹12,000.00 - ₹18,000.00 per month

Shift:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Edapally North, Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- total work: 1 year (Preferred)

Language:

- English (Required)

Work Location: In person

📌 Front Office Receptionist (Edappally North)
🏢 Hotel Seven Lights, Edapally, Kochi
📍 Edappally North