- Make outbound calls to prospective and existing customers.
- Handle inbound customer inquiries professionally.
- Generate and follow up on leads.
- Explain company products
- Maintain accurate customer records in CRM or Excel.
- Follow up with customers to ensure satisfaction.
- Achieve daily and monthly calling targets.
- Coordinate with internal departments to resolve customer queries.
Requirements
- Bachelor's degree or Diploma
- 0–2 years of experience as a Telecaller, Customer Support Executive, or Call Center Executive.
- Excellent communication skills in Malayalam; knowledge of English and Hindi is an added advantage.
- Basic computer knowledge (MS Office, Excel, Email).
- Solid interpersonal, persuasion, and customer service skills.
- Ability to work under targets and meet deadlines.
Work Location: In person
📌 Telecaller (Kozhikode)
🏢 DKHKIA
📍 Kozhikode
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