JD - Key Responsibilities

Hardware Support

Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.

Diagnose and resolve hardware-related issues promptly.

Perform hardware upgrades and replacements as required.

Technical Support

Provide first-level and second-level technical support to users.

Troubleshoot operating system, software, and hardware issues.

Respond to user service requests and resolve incidents within defined timelines.

Assist employees with system setup and troubleshooting.

Network & Connectivity Support

Support LAN, Wi-Fi, internet connectivity, and network devices.

Coordinate with vendors and ISPs for issue resolution.

Monitor network performance and report abnormalities.

Preventive Maintenance

Conduct regular preventive maintenance of IT systems and equipment.

Ensure proper functioning of UPS systems and power backup devices.





Maintain records of maintenance activities and repairs.

Asset Management

Track and maintain IT hardware inventory.

Update asset registers and equipment allocation records.

Coordinate procurement and disposal of IT equipment as per company policy.

Security & Compliance

Ensure antivirus and security updates are installed on all systems.

Follow IT security policies and data protection guidelines.

Report security incidents and vulnerabilities to the IT Manager.

Documentation

Maintain service logs, troubleshooting records, and inventory documentation.

Prepare periodic reports on hardware performance and support activities.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:

- Provident Fund

Work Location: In person

📌 System Administrator (Madhapur)
🏢 PRIDE MOTORS
📍 Madhapur