- Devise and establish a hospital’s quality procedures, standards, and specifications
- Review patient requirements and make sure they are met.
- Set standards for quality as well as health and safety
- Make sure that services meet international and national standards
- Look at ways to reduce waste and increase efficiency
- Define quality procedures in conjunction with operating staff
- Set up and maintain controls and documentation procedures
- Monitor performance by gathering relevant data and produce statistical reports
- Review existing policies and make suggestions for changes and improvements and how to implement them
- Measure performance and identify any areas of weakness, recommending and implementing improvements
- Assess the effectiveness of changes made
- Use relevant quality tools and make sure managers and other staff understand how to improve the business.