The ideal candidate will be a competent individual with outstanding passion for technology. Assessment and Installation of all kind of security surveillances equipment’s

 Provide technical support for hardware software providing exceptional customer service in response to incoming service requests,

 Troubleshoot problems with PCs, servers, software, communications devices,

 Troubleshoot PC Thin & Thick Client desktop systems, software as well as peripherals, Briefing Display devices, Video Teleconference devices

 Provide end user desktop as well as networking support with other technicians via phone, email in person

 Maintain CCTV cameras, Biometric devices, GPS devices, Door Locks, desktops, laptops, PDAs, printers, peripherals software

 Respond to calls as well as email or other communication medium requests for technical,



desktop server support by working troubles tickets as directed.

 Maintain printer queues; evaluate the overall printing process

 Control inventory including maintaining PC/printer/hardware stock updating database accordingly

 Serve as the ticket owner for assigned service requests provide timely status updates on the progress of on-going requests.

 Co-ordinate with the reporting officer for all kind of support request and report accordingly.

 Provide training of newly join support employees.

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off

Work Location: In person

📌 Hardware & Network Engineer (Ranchi)
🏢 MSV SONS INFOSOLUTIONS
📍 Ranchi