Operations
Trainee Operations Manager
Full Time
PAN INDIA
Contact us at:
[email protected]
Responsibilities:
Role Overview
The Trainee Operations Manager will be a part of Moustache’s leadership development program designed for experienced professionals who aspire to transition into multi-property operations management.
This role offers a fast-track learning path under the mentorship of senior operations heads. The ideal candidate will already have a solid background in hospitality operations (5–7 years) and now seeks to sharpen leadership, analytics, and strategic management capabilities to take on larger business responsibilities.
Key Responsibilities
Property Operations & Excellence
- Supervise and streamline daily property operations including Front Office, Housekeeping, and F&B.;
- Ensure each property maintains high standards of guest experience, cleanliness, and operational discipline.
- Implement and monitor SOPs across departments to ensure consistency and quality.
- Oversee guest satisfaction metrics and resolve escalations efficiently.
Operational Planning & Analysis
- Assist in creating and executing property-level operational strategies in coordination with senior management.
- Analyze performance reports (occupancy, RevPAR, feedback, etc.) and recommend actionable improvements.
- Track operational costs, vendor efficiency, and inventory management to support profitability goals.
Team Leadership & Coordination
- Lead and mentor on-ground teams to achieve service and efficiency benchmarks.
- Coordinate with HR for staffing, training, and workforce management.
- Collaborate with Revenue, Sales, and Marketing teams to align operations with business targets.
Training & Development
- Participate in structured operational leadership training designed to transition you into a Cluster or Area Operations Manager role.
- Engage in cross-functional exposure across departments including Revenue, F&B;, and Guest Relations.
Support in launching new properties, pre-opening activities, and standardization projects.
Qualifications:
- - Education: Degree or Diploma in Hotel Management / Hospitality Administration / Business Management.
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Experience: 5–7 years of operational experience in the hospitality sector (preferably multi-property or resort operations).
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Strong leadership and people management skills.
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Excellent analytical, communication, and problem-solving abilities.
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Proficient in PMS, MS Office, and daily operations reporting tools.
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Strategic thinker with a hands-on approach to execution.
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Willingness to travel or relocate across Moustache properties.
Employment Details
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Location: Jaipur / Pan India (based on property requirements)
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Experience Required: 5–7 Years
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Work Mode: In office | 6 Days Working
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Reporting To: VP Operations
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Department: Operations
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