Role Overview:You are responsible for managing and optimizing customer onboarding and KYC processes, ensuring the smooth integration of customers into the Company ecosystem. Your role is ideal for candidates with Salesforce end-user experience and a strong understanding of SLAs, KPIs, SOPs, and operational processes. You must have experience in stakeholder management, including interactions with senior stakeholders, and possess excellent communication skills along with proficiency in PowerPoint and Excel.Key Responsibilities:- Manage and optimize customer onboarding and KYC processes.- Ensure smooth integration of customers into the Company ecosystem.Qualifications Required:- 3-6 years of experience in relevant fields, not exceeding 6 years.- Background in payments/fintech operations, BPO, or consulting operations.- Hands-on experience with any CRM tool.- Proficiency in PowerPoint and Excel.Company Additional Details (if applicable):The company is Aditi Consulting, with the reference number 26-03865.



Role Overview:You are responsible for managing and optimizing customer onboarding and KYC processes, ensuring the smooth integration of customers into the Company ecosystem. Your role is ideal for candidates with Salesforce end-user experience and a solid understanding of SLAs, KPIs, SOPs, and operational processes. You must have experience in stakeholder management, including interactions with senior stakeholders, and possess excellent communication skills along with proficiency in PowerPoint and Excel.Key Responsibilities:- Manage and optimize customer onboarding and KYC processes.- Ensure smooth integration of customers into the Company ecosystem.Qualifications Required:- 3-6 years of experience in relevant fields, not exceeding 6 years.- Background in payments/fintech operations, BPO, or consulting operations.- Hands-on experience with any CRM tool.- Proficiency in PowerPoint and Excel.Company Additional Details (if applicable):The company is Aditi Consulting, with the reference number 26-03865.

📌 Customer Operations Analyst (India)
🏢 Aditi Consulting
📍 India