Roles and Responsibilities: Greet patients and visitors courteously and professionally. Handle patient registration, check-in, and check-outprocesses Respond to phone calls, emails,and inquiries promptlyand appropriately Coordinate with doctors,nurses, and departments to ensure timely services Handle patient feedback, queries, and complaints with empathy and tact Follow hospital protocols and maintain patient confidentiality at all times Qualifications: Graduate in any discipline. Minimum 1 or 2 years of experience in a front desk or receptionist role,preferably in a hospital or clinic. Proficiency in MS Office. Excellent communication (English and local language)Pleasant personality and customer-service-oriented approach