Onboarding Head – Operations Department: Operations Location: Delhi Type: Full time | In-office Experience: 5–8 years, incl. 2+ years leading onboarding/client-servicing/ops teams, preferably in fintech/BFSI About Pay Sprint Pay Sprint is a B2 B banking fintech company (200+ APIs, 1,000+ active partners) powering payments, verification, and onboarding through products like Sprint OPN, Sprint NXT, Sprint Verify, and Sprint EXcrow. Award-winning and fast-growing, with a Unified Open API Platform at its core. Role Overview Own end-to-end merchant/partner onboarding — fast, compliant, and frictionless. Build scalable processes, lead a growing team, and partner with Sales, Product, Compliance, and Tech to cut TAT and remove bottlenecks. Key Responsibilities Own onboarding roadmap: lead handoff → documentation → KYC/KYB → activation → go-live Build and lead the onboarding team; set SOPs, quality standards, and TAT benchmarks Improve workflows/tools to reduce TAT and drop-offs Partner with Compliance/Risk to meet KYC/AML and audit requirements Coordinate with Sales &

📌 Onboarding Head - Operations (New Delhi)
🏢 PaySprint Private
📍 New Delhi