Centre Manager – Luxury Longevity & Aesthetic PracticeLocation: Nariman Point, MumbaiAbout Angel Health CentreAngel Health Centre is a private, physician-led longevity and regenerative aesthetics practice located in the heart of South Mumbai.We combine advanced medical science, personalised diagnostics, longevity medicine and aesthetic care to deliver an exceptional experience for discerning individuals who value privacy, precision and excellence.We are looking for a highly driven Centre Manager to lead the day-to-day operations of our luxury practice while ensuring an outstanding client experience and supporting the business's growth.Role OverviewThe Centre Manager will be responsible for managing the complete operations of the centre, ensuring exceptional patient experience, driving business performance, supervising staff, improving operational efficiency, and supporting marketing and business development initiatives.This role requires someone who combines operational excellence with a hospitality mindset and commercial acumen.Key ResponsibilitiesCentre OperationsOversee complete day-to-day functioning of the centreEnsure smooth patient flow and appointment schedulingMaintain premium standards of service and presentationSupervise reception, coordinators and support staffMonitor inventory, vendor relationships and procurementEnsure compliance with operational protocols and documentationPatient ExperienceDeliver a five-star guest experience from enquiry to follow-upResolve client concerns with professionalism and empathyBuild long-term relationships with clientsEnsure every interaction reflects the brand's premium positioningBusiness DevelopmentImprove consultation-to-treatment conversionDevelop referral relationships with doctors, luxury hotels,



corporates and strategic partnersCoordinate client engagement initiatives and eventsIdentify opportunities to increase repeat visits and membershipsMarketing CoordinationCoordinate with the digital marketing agency and internal marketing teamTrack lead quality and campaign performanceAssist in planning marketing campaigns, events and promotional initiativesEnsure timely execution of creative requirementsTeam LeadershipRecruit, train and mentor front office and operations staffConduct regular performance reviewsBuild a culture of professionalism, accountability and service excellenceFinancial & Performance ManagementMonitor daily revenue and operational KPIsTrack consultation conversions and treatment uptakeImprove operational efficiency and profitabilityPrepare periodic management reportsIdeal CandidateWe are looking for someone who has:5–10 years of experience managing premium healthcare, luxury hospitality or aesthetic centresExcellent leadership and people management skillsStrong communication and client relationship abilitiesCommercial mindset with experience in business developmentAbility to work closely with doctors and multidisciplinary teamsHigh attention to detail and exceptional organisational skillsExperience in luxury hospitality, aesthetic clinics, IVF centres, cosmetic surgery, premium dental practices, wellness institutions or concierge services will be highly preferred.Preferred QualificationsGraduate or Postgraduate in Business Administration, Healthcare Management, Hospitality Management or related disciplinesExperience with CRM systems and appointment management softwareStrong understanding of premium customer serviceWhat We OfferOpportunity to work with one of Mumbai's emerging luxury longevity practicesExposure to advanced longevity medicine and regenerative aestheticsDynamic leadership role with significant growth potentialProfessional and cooperative work environmentAttractive compensation with performance-linked incentivesIf you are passionate about luxury service, operational excellence and building meaningful client relationships, we would love to hear from you.

📌 Branch Manager (Maharashtra)
🏢 Angel Health & Aesthetics Clinic
📍 Maharashtra