Greetings from the Job Factory We are hiring enthusiasticInternational Voice Process Executivesto handle inbound and outbound customer calls for global clients The role involves delivering excellent customer service while ensuring high quality and compliance standards For More Details Call WhatsApp HR Swathi hidden mobile Email hidden email Roles Responsibilities Handle inbound outbound international customer calls professionally Understand customer queries and provide accurate solutions Resolve issues related to billing accounts services or products Maintain high customer satisfaction and call quality standards Document call details and update customer information in CRM Follow process guidelines compliance and call scripts Meet daily call targets productivity and performance metrics Escalate complex issues to senior teams when required Maintain a positive and professional attitude on all calls Adapt to different international accents and time zones Perks Benefits Competitive salary performance incentives Paid training certification Cab facility as per company policy Medical insurance PF ESI Career growth internal promotions Skilled MNC work environment Preferred Candidate Profile Graduate Undergraduate Excellent spoken English communication skills Willingness to work in rotational night shifts Customerfocused mindset Basic computer knowledge Experience in international BPO is an added advantage For More Details Call WhatsApp HR Swathi hidden mobile Email hidden email
📌 International Voice Process Customer Support Executive (Bengaluru)
🏢 The Job Factory
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.