Experience 89 years Certification Salesforce Certified mandatory Role Overview We are seeking a seasoned Salesforce Lead with strong expertise in Agentforce Sales Cloud Service Cloud and Experience Cloud Exposure to other Salesforce Clouds will be considered a plus The ideal candidate will be responsible for leading Salesforce initiatives architecting solutions and guiding teams to deliver scalable and efficient CRM implementations Key Responsibilities Lead endtoend Salesforce implementations across multiple clouds Sales Service Experience Agentforce Collaborate with business stakeholders to gather requirements and translate them into technical solutions Design develop and deploy scalable Salesforce solutions aligned with best practices Manage and mentor a team of Salesforce developers and administrators Ensure integration of Salesforce with other enterprise systems Oversee system maintenance upgrades and enhancements Drive adoption and provide training support to endusers Stay updated with Salesforce releases and leverage recent features for business benefit Required Skills Qualifications 89 years of overall IT experience with at least 6 years in Salesforce Strong handson expertise in Agentforce Sales Cloud Service Cloud and Experience Cloud Exposure to additional Salesforce Clouds e g Marketing Commerce Health is a plus Salesforce Certification s required Administrator Developer Architect or Consultant Proven experience in solution design architecture and leading Salesforce projects Solid understanding of Apex Visualforce Lightning Components and Salesforce APIs Excellent communication leadership and stakeholder management skills Preferred Attributes Experience working in Agile settings Ability to manage multiple projects simultaneously Robust problemsolving and analytical skills Passion for innovation and continuous improvement

📌 Salesforce Lead Kochi India
🏢 Milestone Technologies
📍 Kochi