04 Aug
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BHARTI HR CLEANER WALA ZEEVIKA JOBS Hiring For Aamrapaali Group
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Lucknow
04 Aug
BHARTI HR CLEANER WALA ZEEVIKA JOBS Hiring For Aamrapaali Group
Lucknow
Urgent Hiring Guest Relation Executive Lucknow 14 Years Upto 20000 Salary Job Summary We are looking for a dynamic customerfocused and professional Guest Relation Executive to join our hospitality team The ideal candidate will be responsible for delivering exceptional guest experiences by ensuring a warm welcome resolving guest concerns efficiently and maintaining the highest standards of customer service This role requires excellent communication skills a positive attitude and the ability to build strong relationships with guests while coordinating effectively with internal departments If you have a passion for hospitality and enjoy interacting with people this is an excellent chance to build your career with a reputed organization Key Responsibilities Welcome guests with warmth and professionalism while ensuring a memorable first impression Handle guest checkin and checkout procedures efficiently Assist guests with reservations room preferences and special requests Respond promptly to guest inquiries requests and complaints while ensuring complete customer satisfaction Coordinate with Housekeeping Front Office Food Beverage Maintenance and other departments to ensure seamless guest services Maintain accurate guest records and update information in the hotel management system Follow up with guests during and after their stay to ensure a positive experience Resolve guest issues professionally and escalate complex concerns when required Promote hotel facilities services and ongoing offers to enhance the guest experience Ensure adherence to company policies hospitality standards and service protocols Maintain a skilled appearance and positive attitude at all times Collect guest feedback and contribute to service improvement initiatives Candidate Profile Bachelors Degree in Hotel Management Hospitality Tourism or any Graduate 14 years of experience in Hotels Resorts Hospitality Customer Service Front Office or Guest Relations Excellent verbal and written communication skills Strong interpersonal and relationshipbuilding abilities Customercentric approach with outstanding problemsolving skills Professional personality with a pleasant demeanor Ability to work in rotational shifts weekends and holidays as per business requirements Basic knowledge of MS Office and hotel property management software will be an added advantage Required Skills Guest Relationship Management Customer Service Excellence Front Office Operations Guest Complaint Handling Communication Skills Hospitality Management Reservation Coordination Interpersonal Skills Problem Solving Team Coordination Preferred Industry Hotels Resorts Hospitality Luxury Hospitality Club Leisure Wedding Event Venues Compensation Benefits Salary upto20 000 per month Performancebased growth opportunities Professional and collaborative work environment Learning and career development opportunities Employeefriendly workplace Exposure to premium hospitality operations Job Details Position Guest Relation Executive Experience 14 Years Location Lucknow Employment Type FullTime Industry Hospitality Hotels Resorts Apply Now Interested candidates can share their updated resume or contact Mobile hidden mobile Email hidden email Join our team and become the face of exceptional hospitality by delivering memorable experiences to every guest
📌 Guest Relations Executive (Lucknow)
🏢 BHARTI HR CLEANER WALA ZEEVIKA JOBS Hiring For Aamrapaali Group
📍 Lucknow