Job Description

Job Title: OTC Analyst (D2C)

Industry: Retail / D2C E-commerce
Location: 2nd & 4th Floor, UMIYA Emporium, 97-99, Hosur Road, Opposite The Nexus Mall, Tavarekere, Adugodi, Bengaluru, Karnataka – 560029
Employment Type: 3–4 Months Contract (Extendable)
Experience: CA: 2–3 Years | B. Com: 8–10 Years | Semi-CA: Relevant Experience
Work Mode: Work From Office (WFO)
Working Days: 5 Days
Shift: 10:00 AM – 7:00 PM
Joining: Immediate to 30 Days Preferred
SAP Experience: Preferred
Communication Skills: Good communication skills are mandatory.

Key Responsibilities:

• Manage the complete Order-to-Cash (O2C) process, ensuring timely billing, collections, and cash application.
• Handle end-to-end Accounts Receivable (AR) operations, including customer reconciliations and aging analysis.
• Monitor outstanding receivables and drive timely collections to improve cash flow.
• Perform AR reconciliations for customers, marketplaces, and payment gateways (PG).
• Ensure accurate GST compliance related to receivables and collections.
• Coordinate with Sales, Finance, Customer Support, and Marketplace teams to resolve billing and payment disputes.
• Prepare AR reports, collection dashboards, aging reports, and MIS for management review.
• Work on SAP and other integrated ERP systems to maintain accurate customer accounts and financial records.




• Support month-end closing activities related to Accounts Receivable and revenue recognition.
• Analyze collection trends, identify process gaps, and recommend operational improvements.
• Ensure compliance with internal controls, company policies, and accounting standards.
• Support internal and external audits by providing AR schedules, reconciliations, and supporting documentation.

Competencies:

• Strong experience in Order-to-Cash (O2C) processes.
• Hands-on experience in Accounts Receivable (AR) and Collections.
• Experience working in a Direct-to-Consumer (D2C) business environment.
• Understanding of Marketplace operations and Payment Gateway (PG) reconciliations.
• Working knowledge of GST related to receivables and collections.
• Hands-on experience with SAP ERP (Preferred).
• Strong MS Excel skills for reporting, reconciliation, and analysis.
• Experience working with technology-enabled organizations having integrated ERP systems.
• Strong analytical thinking, business acumen, and problem-solving abilities beyond transactional processing.
• Good communication and stakeholder management skills.
• Ability to work effectively in a fast-paced, technology-driven business setting.

Requirements
O2C, Accounts Receivable (AR), D2C Experience, Customer Collections, Marketplace & Payment Gateway (PG) Reconciliation, SAP (Preferred), GST Knowledge, Advanced Excel, Strong Analytical Skills, and Integrated ERP Experience.

📌 OTC AnalystC) (Bengaluru)
🏢 Insight Advisors Private
📍 Bengaluru