Company Description Lemon Tree Hotels Limited (LTHL) is one of India's largest hotel chains, with a presence across upscale, upper-midscale, midscale, and economy segments. The group operates over 270 hotels, including more than 130 currently operational properties and many new ones slated to open. Its seven brands—Aurika Hotels & Resorts, Lemon Tree Premier, Lemon Tree Hotels, Red Fox Hotels, Keys Prima, Keys Select, and Keys Lite—are designed to serve a wide range of guest needs and budgets. With a team of around 7,700 employees, Lemon Tree Hotels focuses on delivering a refreshingly different, high-value experience for guests every day.

Role Description The Front Office Guest Service Associate is a full time, on-site role based in Jamnagar. This role is responsible for welcoming guests, managing check-in and check-out procedures, and ensuring a smooth and courteous front office experience. Daily tasks include handling reservations, responding to guest inquiries, coordinating with housekeeping and other departments, and maintaining accurate records in the property management system. The associate also supports billing and payment processes, addresses guest feedback or concerns promptly,



and upholds Lemon Tree's service standards and brand guidelines at all times.

Qualifications

- Strong customer service, guest relations, and hospitality skills to deliver a professional and friendly experience.
- Proficiency in front office operations, including check-in/check-out, reservations handling, and basic billing and cash handling.
- Effective communication skills, both spoken and written, with the ability to interact clearly and courteously with guests and colleagues.
- Basic computer literacy and comfort with hotel property management systems or similar software.
- Ability to work in shifts, maintain a neat professional appearance, and handle multiple tasks in a fast-paced environment.
- Prior experience in hotel front office or customer-facing roles is preferred but not mandatory; fresh talent with a strong service mindset is welcome.
- Diploma or degree in Hotel Management, Hospitality, or a related field is an advantage.
- Commitment to inclusivity, teamwork, and adherence to Lemon Tree Hotels policies and standards.

📌 Front Office Supervisor (Jamnagar)
🏢 lemon tree hotels
📍 Jamnagar