_SAP Ariba Production Support consultant :: 3+ years_ _- Module expertise: One or more of the following Ariba modules:_ _Buying and Invoicing (B&I;)_ _SLP_ _Sourcing_ _Contracts_ _- Production Support Activities - Manage requests that relate directly to the operation and functionality of the Production setting - such as addressing a technical problem, rerunning a failed process, fixing orders, or performing other actions to make the environment operate in a manner that supports business users' needs._ _- Production Support Activities - Monitor daily data loads from SAP ECC into Ariba_ _- User Support Activities - Manage requests for assistance from end users, usually involving questions about the use of the system, one-time requests for system data,



or inquiries about the feasibility and impact of system changes._ _- Interface Failure - Monitor interface failures for Purchase Orders, Receipts, Invoices, Supplier integration_ _- Interface Failure -Work with ERP and interface teams to resolve and reprocess failed transactions_ _- Operational Support Activities - Run weekly / monthly reports to monitor transaction statuses_ _- Operational Support Activities - Create any adhoc reports required by business teams_ _- General Support Activities - Monitor/manage Ariba Administration Email accounts_ _- General Support Activities - Coordinate support activities with other teams such as Security, Basis, interface, OneSource etc_ _- Ticketing tool expertise - Good to have ServiceNow work experience_

📌 Ent. & Bus. Applications Senior Analyst (Bengaluru)
🏢 NTT America
📍 Bengaluru