Job Description

Role Overview

The Specialist Trainer – Learning & Development is an individual contributor role focused on designing, delivering, and managing end-to-end learning interventions that enable business performance and employee capability building. The role works closely with business stakeholders and subject matter experts to identify learning needs, deliver high-impact training programs, and ensure effective training operations and measurement.

This role is hands-on, execution-oriented, and ideal for someone passionate about facilitation, learner engagement, and operational excellence in L&D.;

Key Responsibilities

End-to-End Training Management

- Execute the complete training lifecycle including:
- Training Need Identification (TNI) in partnership with business stakeholders.
- Preparation and management of the annual and quarterly training calendar.
- Coordination with subject matter experts and external partners for content inputs.
- Seamless operational execution of classroom, virtual, and blended programs.
- Post-training evaluation, reporting, and effectiveness analysis.

- Maintain accurate training records, MIS reports, and dashboards to track participation, feedback, and outcomes.

Training Design & Delivery

- Design, customize, and deliver engaging training programs (process, functional, behavioral, and capability-based) aligned to identified needs.
- Facilitate instructor-led and virtual training sessions with high learner engagement.
- Adapt content and delivery styles to suit different audiences and learning objectives.
- Continuously improve training materials using feedback, data, and best practices.

Stakeholder Partnership

- Act as a trusted training partner to business teams by understanding their capability requirements and recommending appropriate learning solutions.
- Serve as the Point of Contact (POC) for:
- Recent Employee Orientation / Induction programs.

- Coordinate with internal teams and global colleagues on learning initiatives and shared projects.





Digital & Blended Learning Enablement

- Support and execute technology-enabled learning solutions including digital, blended, and virtual formats.
- Use learning tools and platforms (e.g., Teams, SharePoint, LMS) to enhance learner experience and accessibility.
- Explore and apply innovative learning formats and facilitation techniques.

Vendor & Program Support

- Support sourcing, coordination, and evaluation of external trainers and learning partners where required.
- Assist in vendor engagement, trainer onboarding, and program logistics.
- Track and monitor training-related costs and utilization as part of overall training operations (no budget ownership).

Functional Onboarding

- Co-ordinate and organize functional training sessions where applicable, with high learner engagement and adaptability to diverse audiences.
- Track completion of mandatory and functional onboarding courses, maintain accurate onboarding records, and provide dashboards/reports to stakeholders.
- Partner with business teams and subject matter experts to identify onboarding needs and integrate functional learning into the broader training calendar.
- Gather feedback from participants and managers to refine onboarding content, delivery formats, and learner experience.

Key Competencies & Skills

Behavioral & Functional Competencies

- Impactful Communication: Ability to confidently facilitate sessions and engage diverse learner groups.
- Facilitation Excellence: Skilled in presenting, storytelling, learner engagement, and handling group dynamics.
- Stakeholder Collaboration: Ability to work closely with business teams as a learning partner.
- Planning & Organization: Strong ability to manage multiple programs, timelines, and training logistics.
- Decisiveness: Ability to make timely execution-level decisions related to content, delivery, and scheduling.
- Adaptability: Comfortable handling changing priorities and ad-hoc training needs.
- Growth Mindset: Passion for continuous learning, self-development, and improving training outcomes.

📌 Specialist Trainer – Learning & Development (Pune)
🏢 METRO Global Solution Center IN
📍 Pune