At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** **Role Responsibilities:-** + Lead daily operations of the Collateral Processing team to ensure timely and accurate processing of collateral tasks throughout the life of loan. + Maintain operational procedures, service standards, and quality controls for collateral processing activities. + Support management reporting, control testing, and audits by ensuring adherence to established procedures. + Review reports, dashboards, and performance metrics to identify trends, risks, and opportunities for improvement. + Contribute to workflow improvements and automation opportunities to increase efficiency and reduce operational risk. + Lead, coach, and develop team members; set goals, monitor productivity, and support performance management. + Contribute to strategic planning, budgeting, staffing, and capacity planning. **Competencies:-** + People and performance management. + Loan servicing and technical proficiency. + Risk, compliance and quality management. + Analytical decision making. + Effective communication, collaboration, and personal accountability. **Skills:-** + Microsoft Office suite and computer navigation proficiency.



+ Leadership including setting expectations and driving results. + Analyze trends and drive process improvements. + Risk, compliance, and procedural adherence. + Influential communication, collaboration, and people leadership. + Basic understanding of the associated operations, products/services, systems, and risks/controls applicable to assigned area. + Basic understanding of applicable laws, regulations, and financial services. **Job Description:-** + This position leads and manages the Collateral Processing team, providing clear direction, oversight, and accountability for daily operations including lien perfection, maintenance, and release functions for a wide variety of collateral types. + The Collateral Processing Manager is responsible for building and sustaining a high-performing team through the establishment of expectations, goal setting, and talent development supported by regular coaching, feedback, and recognition. + This role oversees multiple processes supporting collateral for commercial loans and ensuring adherence to established procedures and controls. + The Collateral Processing Manager drives workflow optimization, monitors performance, and resolves escalated issues.



+ The ideal candidate will demonstrate solid operational leadership, collateral expertise, and process improvement capabilities to drive efficiency and consistency. + Directly and through staff, manages and coordinates the operational activities for assigned functional areas/regions. + Ensures quality service and effective operations support for all assigned internal and external customers. + Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees. + Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility. + Participates in the review and improvement of operational systems and procedures relevant to assigned units. **Basic Qualifications:-** + Bachelor's degree. + 3+yrs of leadership experience and 8 years of overall experience. **Work Mode:-** 5 days work from office **Shift Timings:-** 11:00 AM - 8:00 PM IST If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . **Posting may be closed earlier due to high volume of applicants.** This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

📌 Operations Manager (Chennai)
🏢 U.S. Bank
📍 Chennai