- - Manage daily logistics operations including dispatch and delivery tracking
- Coordinate regularly with courier partners
- Track shipment status and follow up on delays
- Close customer/internal tickets within defined TAT
- Handle escalations and ensure timely resolution
- Prepare daily, weekly, and monthly reports using Excel
- Maintain MIS reports and ensure data accuracy
- Monitor return shipments and RTO cases
- Maintain proper documentation and records
Required Skills
- - Strong knowledge of Microsoft Excel (VLOOKUP, Pivot Tables, basic formulas)
- Positive communication skills (English and Hindi)
- Problem-solving attitude with ownership mindset
- Ability to manage time and handle multiple tasks
- Basic understanding of logistics/courier operations
Preferred Qualifications
- - Graduate in any discipline
- Prior experience in logistics or e-commerce preferred
📌 Logistics Executive- Tamil (Gurugram)
🏢 Nirvasa Ayurveda
📍 Gurugram
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