Key Responsibilities : - Design, develop, and implement ServiceNow HR Service Delivery (HRSD) solutions.- Configure and customize HRSD modules, including HR Case Management, Lifecycle Events, Agent Workspace, Employee Center, Employee Document Management, and Virtual Agent.- Develop integrations using Integration Hub and HRSD spokes such as Adobe Sign and SAP SuccessFactors.- Integrate ServiceNow HRSD with enterprise HR platforms such as Workday, SAP SuccessFactors, and other HCM systems.- Configure notifications, surveys, reports, dashboards, and HR workflows.- Prepare solution architecture, technical designs, and proof of concepts (PoCs).- Conduct code reviews and ensure adherence to ServiceNow development best practices.- Gather business requirements and lead client workshops to define HRSD solutions.- Create workshop presentations, HRSD workbooks, and solution documentation.- Mentor junior developers and collaborate with cross-functional teams to deliver high-quality solutions.Required Skills : - 5-10 years of experience with ServiceNow, including 5+ years in ServiceNow HRSD.- Strong expertise in : 1. HR Case Management2.



Lifecycle Events3. Agent Workspace4. Employee Center Portal5. Employee Document Management6. Virtual Agent7. Integration Hub8. HRSD Spokes (Adobe, SAP SuccessFactors, etc.)- Experience integrating ServiceNow with Workday, SAP SuccessFactors, or other HCM platforms.- Solid knowledge of ServiceNow platform development, scripting, and workflow automation.- Experience in solution design, architecture, and technical consulting.- Strong client-facing, requirement gathering, and stakeholder management skills.- Experience leading client workshops and translating HR business processes into ServiceNow HRSD solutions.Preferred Skills : - ServiceNow Certified System Administrator (CSA).- ServiceNow Certified Implementation Specialist - HRSD (CIS-HR).- Experience with ServiceNow IntegrationHub, Flow Designer, and REST/SOAP APIs.- Knowledge of Agile/Scrum methodologies and DevOps practices.- Excellent communication, leadership, and mentoring skills. (ref:hirist.tech)

📌 ServiceNow HRSD Developer (India)
🏢 Digihelic Solutions Private
📍 India